We are looking for a Telecalling Assistant to join our team at UBER. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9,000 - ₹10,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Telecalling Assistant job
Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Assistant role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Support Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mangolpuri, Delhi.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 50 vacancies for this Customer Support Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Telecalling Assistant job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Support Telecalling Assistant, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Mangolpuri, Delhi.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹9,000-₹10,000 per month. This is a Full Time job and has 50 openings.
A Naukri Group company
LoginHire Local Staff
9,000 - 10,000 /month
Uber
Mangolpuri, Delhi
Freshers in Customer Support / TeleCaller
Full Time
Contract
