Telecalling Assistant

12,000 - 17,000 /month

Tech Pro Software Advisory (opc) Private Limited

Uttam Nagar East, Delhi

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Tech Pro Software Advisory (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Assistant job

What is the eligibility criteria to apply for this Telecalling Assistant job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecalling Assistant job?
Ans: This Telecalling Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Assistant job?
Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Tech Pro Software Advisory (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Assistant role?
Ans: There is an immediate opening of 10 Telecalling Assistant at Tech Pro Software Advisory (opc) Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Assistant job?
Ans: This Telecalling Assistant job has Day Shift.