We are looking for a Telecalling Assistant to join our team at Swassh. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Telecalling Assistant job
What is the eligibility criteria to apply for this Telecalling Assistant job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Telecalling Assistant job?
Ans: This Telecalling Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Assistant job?
Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Swassh.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Assistant role?
Ans: There is an immediate opening of 10 Telecalling Assistant at Swassh
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Assistant job?
Ans: This Telecalling Assistant job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Skills Required
Query Resolution, Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 15000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Utkarsh Khetani
Interview Address
6-345 malviya Nagar sector 6
Posted 21 hours ago
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