Telecalling Assistant

20,000 - 25,000 /month

Shivaa Nuts Private Limited

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

6 days working | Flexible Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Assistant to join our team at Shivaa Nuts Private Limited. The role offers ₹ 20,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Assistant job

Can freshers or experienced candidates apply for this Telecalling Assistant role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecalling Assistant role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecalling Assistant role. No prior experience is required.
What work will you do in this role?
Ans : As a Telecalling Assistant, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Telecalling Assistant job is located in Allipura, Bellary.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.