Telecalling Assistant

10,000 - 20,000 /month*

Sadhna Enterprises

Work from home

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

15 Openings

Incentives included

Work From Home

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Sadhna Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Assistant job

Can freshers or experienced candidates apply for this Telecalling Assistant role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecalling Assistant role.
What salary is offered for this Telecalling Assistant job?
Ans : The salary for this Telecalling Assistant job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What does the role of Telecalling Assistant involve?
Ans : As a Telecalling Assistant, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Assistant job is located in Amausi, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹10,000-₹20,000 per month. This is a Part Time opportunity and has 15 openings available.