Telecalling Assistant

15,000 - 20,000 /month

Riya Enterprises

Civil Lines, Etawah

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Part Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Healthcare

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Riya Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Assistant job

Who is eligible to apply for this Telecalling Assistant job at Riya Enterprises?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling for this Telecalling Assistant job offered by Riya Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Etawah.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Assistant, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Telecalling Assistant job is located in Civil Lines, Etawah.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹15,000-₹20,000 per month. This is a Part Time opportunity and has 5 openings available.