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Customer Support Telecalling Assistant

salary 10,000 - 20,000 /month
company-logo
job companyLeadswallah
job location Sangam Nagar, Indore
job experience6 - 12 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Choice. The role offers ₹ 5,000 - ₹ 62,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Telecalling Assistant job

  1. Who is eligible to apply for this Customer Support Telecalling Assistant job at Leadswallah?
    Ans : Candidates should have a 10th Pass and above qualification and skills like Domestic Calling, Query Resolution for this Customer Support Telecalling Assistant job offered by Leadswallah.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹20,000 per month in this Customer Support Telecalling Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sangam Nagar, Indore.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Assistant, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Assistant job is located in Sangam Nagar, Indore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Telecalling Assistant job.
  10. Why should you apply for this Customer Support Telecalling Assistant job?
    Ans : This Customer Support Telecalling Assistant job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 5000 - ₹ 62000

Contact Person

Ayush Awasthi

Interview Address

Sangam Nagar, Indore, Sangam Nagar, Indore
Posted 10+ days ago
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