Customer Support Telecalling Assistant

13,000 - 23,000 /month*

Kvalita Analyza Private Limited

Work from home

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

30 Openings

Incentives included

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Kvalita Analyza Private Limited. The role offers ₹ 13,000 - ₹ 23,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

What skills and experience do you need for this Customer Support Telecalling Assistant job?
Ans : To apply for this Customer Support Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹23,000 per month in this Customer Support Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 30 vacancies for this Customer Support Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Telecalling Assistant, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Barde Layout, Nagpur.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹13,000-₹23,000 per month. This is a Full Time job and has 30 openings.