Telecalling Assistant

14,000 - 25,000 /month*

Kvalita Analyza Private Limited

Work from home

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Work From Home

Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Kvalita Analyza Private Limited. The role offers ₹ 14,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Assistant job

What skills and experience do you need for this Telecalling Assistant job?
Ans : To apply for this Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹25,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Assistant, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Telecalling Assistant job is located in Acharya Puri, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹14,000-₹25,000 per month. This is a Part Time opportunity and has 25 openings available.