Customer Support Telecalling Assistant

11,000 - 15,000 /month

Ishan Citybuilders Private Limited

Sector B Ansal API, Lucknow

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Real Estate

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Assistant to join our team at NeelKanth Shivay Infra Developers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹11,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Telecalling Assistant job

Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Telecalling Assistant role.
What salary is offered for this Customer Support Telecalling Assistant job?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹11,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector B Ansal API, Lucknow.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There is 1 vacancy for this Customer Support Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Telecalling Assistant role. Only female candidates are eligible.
What does the role of Customer Support Telecalling Assistant involve?
Ans : As a Customer Support Telecalling Assistant, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Sector B Ansal API, Lucknow.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹11,000-₹15,000 per month. This is a Full Time job and has 1 openings.