Customer Support Telecalling Assistant

10,000 - 15,000 /month

Gupta Properties

Alpha 2 Commercial Belt, Greater Noida

Freshers in Customer Support / TeleCaller

1 Opening

Part Time

Job Highlights

Industry Type: Real Estate

Diploma and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Gupta Properties. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
Ans : Candidates who have a Diploma and above qualification can apply for this Customer Support Telecalling Assistant role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹10,000-₹15,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alpha 2 Commercial Belt, Greater Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification can apply for this Customer Support Telecalling Assistant role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Telecalling Assistant job is located in Alpha 2 Commercial Belt, Greater Noida.
Why should you apply for this Customer Support Telecalling Assistant job?
Ans : This Customer Support Telecalling Assistant job offers a salary between ₹10,000-₹15,000 per month. This is a Part Time opportunity and has 1 openings available.