Telecalling Assistant

12,000 - 20,000 /month

Flipkart

Anna Salai, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Malayalam, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Telecalling Assistant to join our team at FLIPKART. The role offers ₹12,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecalling Assistant job

Can freshers or experienced candidates apply for this Telecalling Assistant role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Telecalling Assistant role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Salai, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Assistant, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Telecalling Assistant job is located in Anna Salai, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-7 years of experience is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.