Customer Support Telecalling Assistant

12,000 - 25,000 /month

Elara & Company

Work from home

Freshers in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

All Education levels

Females Only

6 days working | Flexible Shift

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Elara & Company. The role offers ₹ 12,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
Ans : Candidates who have All Education levels can apply for this Customer Support Telecalling Assistant role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Customer Support Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 25 vacancies for this Customer Support Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Customer Support Telecalling Assistant job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Support Telecalling Assistant, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Salempur, Muzaffar Nagar.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Domestic Calling, International Calling is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 25 openings.