Telecalling Assistant

We are looking for a Telecalling Assistant to join our team at Efos Edumarketers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12500 - ₹13000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Assistant job

1. What is the eligibility criteria to apply for this Telecalling Assistant job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12500 - ₹13000 per month that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Telecalling Assistant job?
   Ans: This Telecalling Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Assistant job?
   Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Efos Edumarketers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Assistant role?
   Ans: There is an immediate opening of 30 Telecalling Assistant at Efos Edumarketers Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Assistant job?
   Ans: This Telecalling Assistant job has Day Shift.