Telecalling Assistant

10,000 - 15,000 /month

Challengeway Digital Marketing Private Limited

Gomti Nagar, Lucknow

6 - 72 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Challengeway Digital Marketing Private Limited. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Telecalling Assistant job

What are the eligibility criteria for this Telecalling Assistant job?
Ans : Candidates should have All Education levels with 1-6 years of experience for this Telecalling Assistant job offered by Challengeway Digital Marketing Private Limited in Gomti Nagar, Lucknow.
What salary is offered for this Telecalling Assistant job?
Ans : The salary for this Telecalling Assistant job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-6 years of experience can apply for this Telecalling Assistant job. Only female candidates can apply.
Where is this job located?
Ans : This Telecalling Assistant job is located in Gomti Nagar, Lucknow.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.