Telecalling Assistant

10,000 - 15,000 /month

Challengeway Digital Marketing Private Limited

Gomti Nagar, Lucknow

0 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Challengeway Digital Marketing Private Limited. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecalling Assistant job

Can freshers or experienced candidates apply for this Telecalling Assistant role?
Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Telecalling Assistant role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
How many vacancies are there for this Telecalling Assistant job?
Ans : There are 25 vacancies for this Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-6 years of experience are eligible to apply for this Telecalling Assistant role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is Gomti Nagar, Lucknow.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 25 openings.