Job Description:
We are looking for a confident and enthusiastic Telecaller to handle customer communication, make outbound calls, generate leads, and maintain relationships with potential and existing customers. The candidate should have good communication skills and the ability to handle customer queries professionally.
Key Responsibilities:
• Make outbound calls to potential and existing customers.
• Introduce and explain the company's services to customers.
• Handle incoming calls and respond to customer queries.
• Understand customer requirements and provide relevant information.
• Follow up with interested customers regularly.
• Generate leads through effective calling and communication.
• Maintain and update customer databases and calling records.
• Schedule follow-up calls and maintain lead status.
• Coordinate with the sales team for further processing of leads.
• Achieve daily calling and follow-up target.
Requirements:
• Minimum 12th pass; graduation preferred.
• Good verbal communication skills.
• Basic computer knowledge and MS Excel skills.
• Confident and professional telephone communication.
• Good listening and customer-handling skills.
• Ability to convince customers and build relationships.
• Target-oriented and self-motivated.
• Fresher and experienced candidates can apply.