Telecaller Outbound

12,000 - 17,000 /month*

Skills Income

Sultanpur, Delhi

₹2,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time/Part Time

Skills Required

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller Outbound to join our team at Skills Income. The role offers ₹12,000 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Telecaller Outbound role.
What salary is offered for this Telecaller Outbound job?
Ans : The salary for this Telecaller Outbound job ranges between ₹12,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sultanpur, Delhi.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What does the role of Telecaller Outbound involve?
Ans : As a Telecaller Outbound, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Outbound job is located in Sultanpur, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-7 years of experience is ideal for this Telecaller Outbound job.
Why should you apply for this Telecaller Outbound job?
Ans : This Telecaller Outbound job offers a salary between ₹12,000-₹17,000 per month. This is a Both opportunity and has 50 openings available.