Telecaller Outbound

15,000 - 35,000 /month*

Mpg Communication Private Limited

Sector 73 Noida, Noida

₹10,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team at Mpg Communication Private Limited. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller Outbound job

What skills and experience do you need for this Telecaller Outbound job?
Ans : To apply for this Telecaller Outbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Outbound job ranges between ₹15,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 73 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Telecaller Outbound job. Only female candidates can apply.
What are the key responsibilities of this Telecaller Outbound job?
Ans : As a Telecaller Outbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Outbound job is located in Sector 73 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Telecaller Outbound job.
Why should you apply for this Telecaller Outbound job?
Ans : This Telecaller Outbound job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.