Telecaller Outbound

Job Title: Telecaller

Location: Sector – 18, Noida

Job Type: [Full-time]

Company: [MPG Ads]

About Us:

[MPG partners with you to create & market innovative digital solutions. Everything we do is

focused on growing your business & brands digitally. An integrated digital marketing agency

specialised in branding, marketing, research and consulting.]

Job Summary: We are seeking a motivated and enthusiastic Telecaller to join our dynamic

team. The ideal candidate will be responsible for engaging with potential customers,

providing information about our products/services, and driving sales through effective

communication. This role is essential in building customer relationships and contributing to

the overall success of our business.

Key Responsibilities:

 Initiate outbound calls to potential customers from provided leads or databases.

 Present and promote our products/services via phone in a clear and professional

manner.

 Understand customer needs and provide appropriate responses and solutions.

 Maintain accurate records of customer interactions and transactions in the CRM

system.

 Follow up on customer inquiries and feedback to ensure satisfaction.

 Achieve monthly and quarterly sales targets and KPIs.

 Collaborate with the sales and marketing teams to develop effective communication

strategies.

 Provide exceptional customer service and support during calls.

 Stay updated on product knowledge, industry trends, and competitor activities.

Qualifications:

 High school diploma or equivalent; Bachelor's degree preferred.

 Previous experience in a telecalling or sales role is an advantage.

 Excellent verbal communication and interpersonal skills.

 Ability to listen actively and understand customer needs.

 Proficiency in using CRM software and Microsoft Office Suite.

 Strong organizational skills and attention to detail.

 Ability to handle objections and resolve issues effectively.

 A positive attitude and a willingness to learn.

Benefits:

 Competitive salary and performance-based incentives.

 Flexible working hours (if applicable).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., MPG ADS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 2 Telecaller Outbound at MPG ADS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.