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Telecaller Outbound

salary 10,000 - 15,000 /month
company-logo
job companyMechknow India Private Limited
job location Balanagar, Hyderabad
job experience0 - 1 years Experience in Customer Support / TeleCaller
Replies in 24hrs
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Night Shift
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Job Description

We are looking for a Telecaller Outbound to join our team at Mechknow India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

  1. What is the eligibility criteria to apply for this Telecaller Outbound job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Telecaller Outbound job?
    Ans: This Telecaller Outbound job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
    Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Mechknow India Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller Outbound role?
    Ans: There is an immediate opening of 4 Telecaller Outbound at Mechknow India Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller Outbound job?
    Ans: This Telecaller Outbound job has Night Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Shanthi Muthyaia

Interview Address

6-2-103/119 , Shiridi Sai Baba Colony
Posted 10+ days ago
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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Telecaller Outbound