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Telecaller Outbound

salary 12,000 - 15,000 /month
company-logo
job companyFortune Marketing & Business Solutions
job location Pattabiramapuram, Thiruvallur
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecaller Outbound to join our team at Fortune Marketing & Business Solutions. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Outbound job

  1. Can freshers or experienced candidates apply for this Telecaller Outbound role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller Outbound role.
  2. What salary is offered for this Telecaller Outbound job?
    Ans : The salary for this Telecaller Outbound job ranges between ₹12,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Outbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pattabiramapuram, Thiruvallur.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Telecaller Outbound job is located in Pattabiramapuram, Thiruvallur.
  8. Why should you apply for this Telecaller Outbound job?
    Ans : This Telecaller Outbound job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Lakshmanan K

Interview Address

No. 25, Anna Salai, Babu Nagar, Pattabiram, Pattabiram, Chennai
Posted 3 days ago

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Job Hai > Jobs in Thiruvallur > Customer Support / TeleCaller Jobs in Thiruvallur > Telecaller Outbound