•	Responsible for calling credit customers who were over 30 days past due to set up payment plans.
•	Took incoming calls from credit customers to answer questions and make payment arrangements.
•	Assisted in developing guidelines for special recovery projects that were initiated from time to time.
•	Assisted in monitoring past due accounts and contacting customers to make collections attempts.
•	Responsible for taking incoming calls and giving customers the information, they needed to pay accounts.
•	Often put on a special team that was responsible for recovering debt on seriously delinquent accounts.
•	Candidate should have team handling capacity
•	Candidate should prepare reports and monitoring the collection process