Job Title: Telecaller (Loan Recovery)
Company: [Bank/NBFC Name]
Job Summary:
We're seeking a skilled Telecaller to join our loan recovery team. You'll contact customers with outstanding loan amounts, negotiate repayment plans, and recover debts while providing excellent customer service.
Key Responsibilities:
1. Outbound calls to customers with overdue loan accounts.
2. Negotiate repayment plans and settlements.
Skills and Qualifications:
1. Excellent communication and negotiation skills.
2. Basic knowledge of loan products and banking procedures.
3. Prior experience in loan recovery/telecalling preferred.
Salary and Benefits:
1. Competitive salary
2. Performance-based incentives