Essential Skills:
Communication Skills: Excellent verbal communication, active listening, and the ability to articulate information clearly and persuasively.
Sales Skills: Ability to persuade, handle objections, and close sales over the phone.
Customer Service Skills: Ability to handle customer inquiries, resolve issues, and provide excellent customer support.
Interpersonal Skills: Ability to build rapport with customers, build trust, and maintain positive relationships.
Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain accurate records.
Problem-Solving Skills: Ability to identify and resolve customer issues effectively.