Telecaller Outbound

12,000 - 17,000 /month*

Akasa Finance Ltd.

Kurji, Patna

₹3,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

3 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team [**Akasa finance ltdl**]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to recovery calling. The role offers ₹12000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller Outbound job

Who is eligible to apply for this Telecaller Outbound job at Akasa Finance Ltd.?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Telecaller Outbound job offered by Akasa Finance Ltd..
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹17,000 per month in this Telecaller Outbound position.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kurji, Patna.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Outbound, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Telecaller Outbound job is located in Kurji, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-1 years of experience is ideal for this Telecaller Outbound job.
Why should you apply for this Telecaller Outbound job?
Ans : This Telecaller Outbound job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 3 openings available.