Telecaller

15,000 - 25,000 /month

Young Once Non Surgical Hair Replacement

Kavalkinaru, Tirunelveli

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Malayalam, Tamil

Post Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Cab, Meal, PF

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at young once Hair Replacement center.The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kavalkinaru, Tirunelveli.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Post Graduate and above qualification with 1-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Telecaller job is located in Kavalkinaru, Tirunelveli.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.