Telecaller

18,000 - 30,000 /month

Yashika Placement

IMT Manesar, Gurgaon

2 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at Yashika Placement. The role offers ₹18000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Yashika Placement?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Telecaller job offered by Yashika Placement.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹30,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IMT Manesar, Gurgaon.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecaller position is IMT Manesar, Gurgaon.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 5 openings.