
Job Title: Telecaller – Voice Process
Location: Chennai
Employment Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused Telecallers for our Voice Process. The role involves handling inbound/outbound calls, assisting customers, and providing accurate information while ensuring high-quality service standards.
Key Responsibilities:
Make and receive customer calls professionally
Handle customer queries and provide appropriate solutions
Maintain call quality and follow company guidelines
Update customer details accurately in the system
Achieve daily/weekly call and performance targets
Eligibility Criteria:
Minimum qualification: 10+2 / Any Graduate
Good communication skills in Tamil or Malayalam
Basic computer knowledge
Freshers and experienced candidates are welcome
Voice Process & Salary:
Tamil Voice Process: ₹15,000 + DBT
Malayalam Voice Process: ₹17,000 + DBT
Compensation & Benefits:
Best compensation in the industry
Attendance bonuses
Retention bonuses
Night shift allowances
Performance-based incentives
Work Schedule:
Rotational shifts / Night shifts (as applicable)
6 days working, 1 weekly off