🚀 Role Overview
Step into the world of Airtel Black, where customer experience meets excellence! As a Customer Support Executive, you’ll be the voice of trust and reliability for our premium customers. Your mission? To deliver seamless support, resolve queries with confidence, and ensure every interaction leaves a lasting impression.
🎯 Key Responsibilities
Be the first point of contact for Airtel Black customers through inbound calls.
Listen, understand, and solve customer issues with speed and empathy.
Keep detailed and accurate records of every interaction.
Uphold Airtel’s quality standards while ensuring smooth processes.
Collaborate with internal teams to make problem-solving effortless and efficient.
💡 What We’re Looking For
Fluent communication in English, Tamil, Hindi, Malayalam, and Kannada.
A natural problem-solver with strong interpersonal skills.
A customer-first mindset and passion for service excellence.
Flexibility to work in rotational shifts.