Telecaller

12,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Sector 63 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Banking

All Education levels

All genders

6 days working | Day Shift

Aadhar Card

Job Description

Job Description – Telecaller

Position Details

Role: Tele caller

Industry: Banking

Department: Collections

Location: Noida

Process Type: DRA / Non-DRA

Qualification: Intermediate (10+2) & Above

Experience: Fresher / Experienced Both Can Apply

Salary Range: ₹12,000 – ₹20,000 per month (As per experience and process)

Roles & Responsibilities

Make outbound calls to customers regarding pending payments, EMI reminders, and collection follow-ups.
Handle customer queries professionally and provide suitable resolutions.
Maintain proper call records and update customer interactions in the CRM system.
Follow up with customers to ensure timely payment and commitment tracking.
Achieve daily and monthly collection targets assigned by the management.
Build and maintain positive relationships with customers through effective communication.
Escalate unresolved issues to the concerned department when required.
Ensure compliance with company policies, collection guidelines, and legal regulations.
Maintain professionalism and customer satisfaction during all interactions.

Mandatory Skills

Excellent verbal communication skills in Hindi and basic English.
Good convincing and negotiation skills.
Basic computer knowledge and typing skills.
Ability to handle pressure and achieve targets.
Good listening and problem-solving abilities.
Comfortable working in a fast-paced environment.

Preferred Skills

Prior experience in tele calling, collections, customer service, or sales.
Knowledge of banking or collection processes.
Ability to manage difficult customer conversations professionally.
Experience using CRM or calling software.

Eligibility Criteria

Qualification: Intermediate (10+2) / Graduate
Fresher and experienced candidates can apply.
Candidates with customer service or collection experience will be preferred for higher salary brackets.

Salary & Benefits

Salary: ₹12,000 – ₹20,000 per month
Performance-based incentives
Growth opportunities in the banking collection process
Professional work environment
Immediate joining opportunity

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sector 63 Noida, Noida.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 10 openings.