Telecaller

1. They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script.

2. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.

3. Analyzing and reporting customer data to devise new strategies or update the existing ones

4. Communicating with them through various omnichannel channels, including email, social media, phone, or SMS

5. Make appointments that fit into the schedule of the client and the customer.

6. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion.

7. I assist them if they are facing a problem and troubleshoot it.

8. Ensuring the customer has a positive experience with the company.

9. Fostering a healthy relationship between the client and the customer.

10. Overseeing timely delivery and payment of sales orders.

11. Handling all Voice and Non-Voice Processes in BPOs & Call centers.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹16000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., VIBRANT TECH SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at VIBRANT TECH SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.