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Telecaller

salary 13,000 - 20,000 /month
company-logo
job companyVibe Cast Events
job location Sector 31 Faridabad, Faridabad
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Vibe Cast Events. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 13,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

,Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.Telecaller | BPO | Customer Support | Customer Service | Voice Process | Inbound Calls | Outbound Calls | Calling | Customer Queries | Complaint Handling | Follow-up | Fresher | Night Shift |Communication Skills | Hindi Calling | Domestic BPO | Call Handling

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 31 Faridabad, Faridabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Sector 31 Faridabad, Faridabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Pihu

Interview Address

Sector 31 Faridabad, Sector 31, Faridabad
Posted 5 hours ago
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