Telecaller

10,000 - 20,000 /month

Vi - Vodafone Idea Mini Store

Alam Nagar, Lucknow

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Vi - Vodafone Idea Mini Store to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹10000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alam Nagar, Lucknow.
How many vacancies are there for this Telecaller job?
Ans : There is 1 vacancy for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Alam Nagar, Lucknow.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-6 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 1 openings.