What are the eligibility criteria for this Telecaller job?

Candidates should have a Graduate and above qualification with 1-3 years of experience for this Telecaller job offered by Value Gold Private Limited in Banjara hills, Hyderabad.

What salary is offered for this Telecaller job?

The salary for this Telecaller job ranges between ₹18,000-₹25,000 per month.

What shift and timings does this job follow?

This Telecaller job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Banjara hills, Hyderabad.

How many openings are available for this position?

There are 5 openings available for this position.

Who can apply for this job?

Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Telecaller job. Only female candidates can apply.

Where is this job located?

This Telecaller job is located in Banjara hills, Hyderabad.

Why should you apply for this Telecaller job?

This Telecaller job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.

Telecaller

18,000 - 25,000 /month

Value Gold Private Limited

Banjara hills, Hyderabad

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

1. DUTIES & RESPONSIBILITIES

Outbound Calling & Lead Engagement

• Make structured outbound calls to fresh leads, campaign leads, and existing customer databases daily.

• Engage prospects confidently, explain the old gold buying and pledged gold release process clearly.

• Qualify leads based on intent, gold availability, and transaction readiness.

Example: Customer unsure of gold purity → explain 22K/24K evaluation process → build trust → fix appointment.

Appointment Fixing & Walk-In Generation

• Convert qualified calls into confirmed branch visit appointments.

• Follow up on commitments and no-shows to re-engage and reschedule.

• Maintain a daily walk-in pipeline and meet or exceed monthly branch visit targets.

Example: Lead interested but hesitant on rate → explain rate lock process and current market price → appointment

fixed within 24 hours.

Objection Handling

• Handle objections related to gold rate, purity assessment, trust, and documentation requirements.

• Use structured scripts and product knowledge to address concerns without escalating to supervisors for routine

queries.

• Stay updated on gold rate movements, competitor offers, and Value Gold's current schemes.

CRM Updation & Lead Management

• Update every call outcome, lead status, and appointment detail in the CRM system — same day, no backlog.

• Maintain accurate disposition tags (Interested / Follow-up / Appointment Fixed / Not Interested / Not Reachable).

• Reactivate dormant leads from old databases periodically as per campaign direction.

Follow-Up & Database Reactivation

• Execute structured follow-up cycles — Day 1, Day 3, Day 7 — for warm leads.

• Reactivate old customer database leads for repeat transactions and referrals.

• Coordinate with branch teams on walk-in conversion outcomes for feedback loop.

Performance Tracking & Reporting

• Track personal daily metrics: calls made, connected calls, appointments fixed, walk-ins generated.

• Report daily performance summary to the Team Leader / Sales Manager.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Telecaller job offered by Value Gold Private Limited in Banjara hills, Hyderabad.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Banjara hills, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in Banjara hills, Hyderabad.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.