Telecaller

Job Title: Telecaller – Education & Skill Development

Location: Odisha
Department: Outreach / Admissions
Reports To: Center Manager / Admissions Head

Job Overview

The Telecaller will be responsible for contacting potential candidates, explaining education or skill training programs, and converting leads into center visits and enrollments. This role requires excellent communication skills, persuasive ability, and strong follow-up discipline.

Key Responsibilities

• Call potential candidates from mobilizer leads, online inquiries, walk-ins, and referral lists.

• Explain program details, eligibility criteria, course benefits, and career opportunities over the phone.

• Convince and schedule candidates for center visits and counseling sessions.

• Maintain lead database in CRM/Excel and update call status daily.

• Follow up with interested candidates until enrollment is completed.

• Coordinate with mobilizers for field follow-ups where needed.

• Achieve daily/weekly/monthly call and conversion targets.

Skills & Competencies

• Excellent verbal communication in Hindi, English, and local language.

• Strong persuasion and negotiation skills.

• Good listening skills and ability to handle objections.

• Basic computer knowledge (MS Office, Excel, email).

• Target-driven and result-oriented.

Qualifications

• Minimum: 12th pass; Graduate preferred.

• 1–2 years of experience in telecalling, telesales, admissions, or customer service (education/skill training experience is a plus).

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., VALEUR FABTEX PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at VALEUR FABTEX PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.