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Telecaller

salary 15,000 - 20,000 /month*
company-logo
job companyV A Financial Services
job location New Moti Nagar, Delhi
incentive₹2,000 incentives included
job experience1 - 6 years Experience in Customer Support / TeleCaller
3 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at V A Financial Services. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at V A Financial Services?
    Ans : Candidates should have a 12th Pass and above qualification for this Telecaller job offered by V A Financial Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in New Moti Nagar, Delhi.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 3 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is New Moti Nagar, Delhi.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 3 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Vibha Sahni

Interview Address

OFFICE NO 204 SECOND FLOOR MOTI NAGAR KARAMPURA, New Moti Nagar, Delhi
Posted 21 hours ago
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