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Telecaller

salary 10,000 - 16,000 /month
company-logo
job companyUrban Trust Finance
job location Gaur City 1, Greater Noida
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

  1. What qualifications and experience are required for this Telecaller position?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹16,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gaur City 1, Greater Noida.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Gaur City 1, Greater Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹10,000-₹16,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 16000

Regional Languages

Hindi

Contact Person

Upansh Baghel

Interview Address

Gaur City 1, Gaur City 1, Greater Noida
Posted 2 days ago
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