Telecaller

We are looking for a Telecaller to join our team at Urban Rupee Financial Services.
The role offers an in-hand salary of ₹8,000 to ₹12,000 plus attractive incentives, and involves managing customer calls and delivering outstanding customer service related to loan services.
Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
  

Job Requirements:

The minimum qualification for this role is 12th pass / Graduate with 0–2 years of experience.
The role involves resolving customer complaints, providing accurate information, and escalating complex problems to the relevant department when needed.
Candidates must be open to a Monday to Saturday work schedule during the 10:00 AM to 6:30 PM shift.

Industry: Loan DSA (Non-target Telecalling)
Location: Urban Rupee Financial Services
Salary: ₹8,000 – ₹12,000 + Incentives

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Diploma and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., URBAN RUPEE FINANCIAL SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at URBAN RUPEE FINANCIAL SERVICES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.