Telecaller

Telecaller – Visa Consultancy

Job Summary:

The Telecaller is responsible for making outbound calls to potential clients, providing information about visa services, and scheduling appointments for counselling.

Key Responsibilities:

Make outbound calls to leads generated via marketing campaigns.

Explain visa services and offerings to prospective clients.

Schedule appointments for counsellors or branch managers.

Maintain accurate records of calls and client interactions.

Follow up with leads and ensure high conversion.

Meet daily and monthly call and lead targets.

Requirements:

Minimum 12th pass or Bachelor's degree.

0-2 years of telecalling or customer support experience.

Good spoken English and regional language proficiency.

Excellent communication and persuasion skills.

Basic knowledge of visa and immigration processes is an advantage.

🎓 3. Counsellor – Visa Consultancy

Job Summary:

The Counsellor guides and supports clients through the visa process, offering information, eligibility checks, documentation advice, and end-to-end support.

Key Responsibilities:

Counsel students and professionals on visa options and immigration pathways.

Assess client eligibility and recommend suitable visa programs.

Explain documentation requirements, timelines, and procedures.

Guide clients through the entire visa application process.

Coordinate with processing teams and keep clients informed of progress.

Maintain accurate client records and follow-up notes.

Requirements:

Bachelor’s degree (preferred: in Education, Business, or related field).

1-3 years of experience in visa counselling or overseas education consulting.

Strong knowledge of visa requirements (Canada, UK, Australia, etc.).

Excellent communication, problem-solving, and customer service skills.

Detail-oriented with strong organizational abilities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Urban Migration.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 20 Telecaller at Urban Migration
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.