Telecaller

Job Summary:

We are looking for enthusiastic and result-oriented Tele Counsellors to join our admissions team. The role involves reaching out to parents from the given database, explaining school details, creating interest, encouraging them to visit the campus, and following up until admissions are closed.

Key Responsibilities:

• Make outbound calls to the given parent database to share information about the school’s curriculum, facilities, and admission process.

• Convince and invite parents to visit the school for admission enquiries.

• Build and maintain positive relationships with parents through regular follow-ups and engagement.

• Handle queries politely, confidently, and professionally.

• Submit daily work reports including calls made, visits scheduled, and follow-ups.

• Work on admission targets and achieve monthly goals.

• Ensure on-time reporting to management with updates on daily/weekly activities.

• Assist in admission events, open houses, and counselling sessions when required.

Requirements:

• Proven experience in telecalling, counselling, or customer service (experience in education sector preferred).

• Strong communication and interpersonal skills in English, Hindi, and Telugu.

• Persuasive, confident, and target-oriented attitude.

• Ability to maintain a positive approach and engage with parents effectively.

• Basic computer knowledge (MS Office, CRM, WhatsApp follow-ups).

• Minimum Qualification: Graduation (any stream).

Key Skills:

• Excellent communication & convincing skills

• Relationship building

• Target-driven mindset

• Time management & reporting skills

• Patience and empathy while handling parent queries

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Urban International School.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at Urban International School
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.