Telecaller

We are looking for a [••job_title_label••] to join our team [••company_name_label••]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers [••in_hand_salary_label••] and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is [••min_qualification_label••] and [••experience_range_label••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a [••working_days_label••] week during the [••shift_type_label••] shift.ice While Meeting Performance Metrics. ...

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.