Telecaller

15,500 - 35,000 /month

Tripsship Incredible Private Limited

Akurdi, Pune

2 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Part Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Tripsship Incredible Private Limited. The role offers ₹ 15,500 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,500-₹35,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akurdi, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Akurdi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 2-7 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,500-₹35,000 per month. This is a Part Time opportunity and has 5 openings available.