Telecaller

Job Title: Telecaller cum Coordinator

Job Summary:

We are looking for an enthusiastic and well-organized Telecaller cum Coordinator to handle outbound/inbound calls, follow up with clients, and coordinate between internal teams and customers. The candidate should have good communication skills, basic coordination abilities, and a customer-focused attitude.

Key Responsibilities:

• Make outbound calls to prospective and existing customers

• Handle inbound calls and respond to customer inquiries

• Follow up on leads, appointments, and pending tasks

• Maintain and update customer records and call logs

• Coordinate with sales, operations, and management teams

• Schedule meetings, calls, and follow-ups as required

• Provide accurate information about products/services

• Resolve basic customer issues or escalate when necessary

• Prepare daily/weekly reports on calls and coordination activities

Required Skills & Qualifications:

• Minimum qualification: Graduate preferred

• Good verbal communication skills in English ,hindi

• Ability to multitask and manage time effectively

• Pleasant personality with a customer-oriented approach

• Prior experience in telecalling or coordination is an advantage

Work Experience:

• Fresher or 0–2 years of experience in telecalling, customer support, or coordination roles

Working Hours:

• Full-time

Location:

• [B 44 sector-63 noida, 2nd floor ]

Salary & Benefits:

• Salary: As per company standards

• Incentives

• Training and growth opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.