Telecaller

20,000 - 80,000 /month*

Tensotium Businesss Services

Sector 143 Noida, Noida

₹50,000 incentives included

Freshers in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Contract

Skills Required

Domestic Calling

International Calling

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

Females Only

5 days working | Flexible Shift

Job Description

We are looking for a Telecaller to join our team at null. The role offers ₹ 10,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, International Calling, Computer Knowledge along.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹20,000-₹80,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 143 Noida, Noida.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecaller job. No prior experience is required.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, International Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sector 143 Noida, Noida.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling, Computer Knowledge is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹80,000 per month. This is a Full Time job and has 2 openings.