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Telecaller

salary 22,000 - 26,000 /month
company-logo
job companyTeleperformance
job location Sector 61 Sahibzada Ajit Singh Nagar, Mohali
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Teleperformance. The role offers ₹22,000 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹22,000-₹26,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 61 Sahibzada Ajit Singh Nagar, Mohali.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Sector 61 Sahibzada Ajit Singh Nagar, Mohali.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹22,000-₹26,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Computer Knowledge, technical support

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 26000

English Proficiency

Yes

Contact Person

Anand Jain

Interview Address

Sector 61 Sahibzada Ajit Singh Nagar, Sector 61 Sahibzada Ajit Singh Nagar, Mohali
Posted 10+ days ago
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