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Telecaller

salary 10,000 - 17,500 /month*
company-logo
job companyTeleconnect Global Services
job location Work from home
incentive₹2,500 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
work_from_home Work From Home
part_time Part Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Teleconnect global services. The role offers ₹ 10,000 - ₹ 17,500 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹17,500 per month. This is a Part Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Agarwal Nagar, Indore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹10,000-₹17,500 per month. This is a Part Time opportunity and has 50 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, support executive

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 17500

Regional Languages

Hindi

Contact Person

Sandarbh Thakur

Interview Address

Aamchi Colony, Aamchi Colony, Pune
Posted 5 days ago
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