Telecaller

15,000 - 18,000 /month

Teleconnect Global Services

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Work From Home

Full Time/Part Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

12th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Telecaller to join our team at Teleconnect Global Services. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹18,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 50 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Adarsh Colony, Patna.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Both job and has 50 openings.