Telecaller

13,000 - 15,000 /month

Taj Real State

Peravallur, Chennai

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil

Diploma and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Taj Real State. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Peravallur, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification can apply for this Telecaller role. No prior experience is required.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Peravallur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.