Telecaller

5,000 - 7,000 /month*

Taj Associates

Mankapur, Nagpur

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Taj Associates. The role offers ₹5000 - ₹7000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹5,000-₹7,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mankapur, Nagpur.
How many vacancies are there for this Telecaller job?
Ans : There is 1 vacancy for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller position is Mankapur, Nagpur.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹5,000-₹7,000 per month. This is a Full Time job and has 1 openings.